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Privacy & Legal
“Fg Clothing” is committed to protecting the privacy of our customers. The information that we collect is used only to process orders, and on occasion, to send update information about our site. We do not share customer information with anyone.
At Fg Clothing we are obsessed with quality in everything that we do. This includes our website, and our store. As a result, our customers know that they can trust us to provide not only a quality product, but also a quality shopping experience. This trust can only be achieved if our customers can count on their private information remaining private. This privacy policy is to help you understand what information we use, why we use it, and how we protect it.
The Essential Information We Collect and How We Use It
In operating our store, it is essential for us to capture some information about your device, such as your IP address and information related to your visit when you browse our store. For example, this might include time-stamp, the last page or product you visited, the indication that you logged in. We do that in order to:
- remember who you are after you log in so that you do not need to authenticate at each click;
- monitor if our website is running with the high performance we are dedicated to providing;
- let you browse between products without having to start back from the home page at each click;
- remember if you put something in your shopping cart before you decide to checkout; and
- control that your data is processed securely.
Cookies
We call the information mentioned above “essential information” and we collect it through the use of cookies.
Cookies are small text files that most websites uses. A website places cookies in the web browser and then reads the information collected through the cookies every time the user performs an action. We use cookies. Without enabling this mechanism and this kind of cookies (first-party cookies), we could not provide you with the smooth experience that you expect while you are navigating.
Order information you expressly provide
If you buy something from our store, Fg Clothing, we will need more specific information about you. To fully process your order and ship the merchandise you selected, we need your personal data such as your first and last name, your email address and your shipping and billing address. We also use your contact and order information to send you communication related to the processing of your order. We will ask you to provide this information in our “checkout page” before letting you finalize your purchase with the payment.
Accounts
You can sign up for an account if you’d like. This will make us happy because it confirms your interest in our store. It should also make you happy because we will remember your information and, when you decide to buy our products, you do not have to provide all of your information over again -- you just have to log-in. Before registering your account, we will ask you to expressly provide your consent to this privacy policy. Only if you give us your consent, we will open your account. We also you the possibility to easily withdraw your consent and delete your account. Just connect with us on our Contact Us page
Partial Purchases
If you have started to buy one of our products, but have not completed the purchase, you may have provided partial information, such as your email. In that case, we might send you an email to remind you about your interest. If you are not comfortable in receiving further emails of this kind, we will give you a simple opportunity to opt-out. Your privacy means a lot to us and we will stop sending you these communications right away.
Reviews
If you have completed a purchase, we will send you an email to ask you to review the product you bought. We want to be sure that whether you love your purchase or have a complaint, you can share your opinion with other customers.
Mailing List
We may also, upon your consent, periodically send you information (via printed or email communications) about our products and services, discounts, special promotions, or upcoming events. This information will not be provided to third parties except in the case that it is required by law.
If you subscribe to our mailing list, your email address is held by our provider, Mailchimp. And this is their position on privacy protection:
MailChimp has self-certified to both the EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield Regimes, and lawfully transfers EU/EEA personal data to the U.S. pursuant to our Privacy Shield Certification. They also complete a SOC II Type 2 examination on an annual basis for the
Trust Principal Criteria of Security, Processing Integrity, Confidentiality, and Availability.
How do we process your information?
We use an external provider to run our store, BigCommerce. BigCommerce is based in the US and is a participant in the EU-US Privacy Shield Framework and committed to providing best-in-class service and data protection. You can check its participation in the Privacy Shield here on the official site of The International Trade Administration (ITA), U.S. Department of Commerce.
Through BigCommerce, we also use other, highly specialized external providers to provide the most competitive services. For example:
- Payment: Our store is PCI-DSS compliant (a very strict industry standard with requirements for the security of credit card information), but we want to use accredited companies to process your credit card information. Our credit cards are processed through PayPal.
- Shipping: We integrate with a number of shipping companies to fulfill your orders: USPS and UPS.
- Partnering with highly specialized external companies allows us to focus on what we do best: selling great products.
Changing Your Information/Control your Data
If for any reason you are receiving communications from us against your wishes, send us an email from our Contact Us page. Please include your name, email address, and indicate that you would like to be removed from our list. We are not responsible for the accuracy of the information that you provide us. You may at any time modify, add, or delete your personal information in the My Account feature of this website.
If you are one of our customers who is in the EU, and we are specifically selling our products to the Member State where you are located, you have specific rights that we are honored to enforce without undue delay: Access, Correct, Erasure, Port, Object. If you cannot exercise your choice on your account page or if you do not have an account with us, please reach out to us, at the contact details at the bottom of this page. We will be more than happy to help.
Security
We take every reasonable precaution in protecting your information from loss or misuse including sophisticated encryption and authentication technology. If you have any questions about the security of your information please contact us from the Contact Us page or mail us at: 101 South Pecan, Hico, TX 76457.
TERMS OF USE
On behalf of everyone at Fg Clothing, we would like to welcome you to our online store. Please read the following terms that govern the use of our website.
Limitation of Liability
SUGAR MOON ANTIQUES LLC RESERVES THE RIGHT TO CHANGE THE MATERIAL AND CONTENT OF THIS WEBSITE AND ASSUMES NO LIABILITY FOR DAMAGES CAUSED BY INACCURACIES, ERRORS, OMISSIONS, OR INTERRUPTIONS. THIS SITE, INCLUDING ALL CONTENT AND INFORMATION HEREIN, IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND INCLUDES NEITHER EXPRESSED NOR IMPLIED WARRANTIES OF ANY KIND. SUGAR MOON ANTIQUES LLC DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, REGARDING THE INFORMATION, MATERIAL, AND PRODUCTS ON THIS SITE, INCLUDING, BUT NOT LIMITED TO, CONDITIONS OF MERCHANTABILITY, TITLE AND NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE. SUGAR MOON ANTIQUES LLC DOES NOT WARRANT MATERIALS AND INFORMATION ON THIS SITE AS TO THEIR ACCURACY, CURRENCY, OR RELIABILITY. BY VOLUNTARILY CHOOSING TO ACCESS THIS SITE YOU HAVE ENTERED INTO AN AGREEMENT WHEREBY YOU AGREE TO THE TERMS OF THIS SITE AND ACKNOWLEDGE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. ALL CONTENT, SUGGESTIONS, OR IDEAS THAT ARE POSTED TO THIS SITE BECOME THE EXCLUSIVE PROPERTY OF SUGAR MOON ANTIQUES LLC. SUGAR MOON ANTIQUES LLC DOES NOT ASSUME ANY RESPONSIBILITY FOR DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.
Modification of Terms
SUGAR MOON ANTIQUES LLC reserves the right to modify, revise, or change the terms of use of this website at any time. Please review these terms and conditions regularly as it is your responsibility to be aware of such updates and your continual use of this site constitutes your agreement to abide by them.
If you have any questions about the Terms of Use of this website please email us at info@fgclothing.co or via our Contact Us page or mail us at: PO Box 403, Hico, TX 76457