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Shipping & Returns

Shipping Policy
Fg Clothing ships all orders of available inventory within 48 hours of receipt of order.  We may sometimes experience greater than expected demand for an item, an unforeseen delay in shipment, or items might be placed on backorder to our warehouse.  All items will be shipped as they are available, resulting in your order possibly being in separate shipments.  Occasionally, some items are temporarily out-of-stock and on backorder.  You will be notified of shipping delay after order is processed.  Should there be any other delay associated with your order, you will be notified within 10 days after placing order.  We suggest you order early to avoid possible delays.

Shipping charges for the Contiguous United States:
Shipments are made via USPS or UPS. Shipments to PO boxes available through USPS.

 Shipping
 Options
 USPS
 Priority Mail 
 UPS
 Ground 
 UPS
 Second Day 
 UPS
 Next Day 
Up to $100  $9.95  $14.95  $26.95  $62.95
$100.01  - $150    $13.95  $15.95  $30.95  $69.95
$150.01
-$200
 Free USPS
 Priority Mail
 $16.95  $34.95  $75.95
$200.01  -$250    Free USPS
 Priority Mail
 $16.95  $37.95  $81.95
$250.01  - $300    Free USPS
 Priority Mail
 $17.95  $40.95  $88.95
$300.01  - $350    Free USPS
 Priority Mail
 $17.95  $44.95  $94.95
$350.01  - $400    Free USPS
 Priority Mail
 $18.95  $47.95  $100.95
$400.01  - $450    Free USPS
 Priority Mail
 $18.95  $50.95  $113.95
$450.01  - $500    Free USPS
 Priority Mail
 $19.95  $53.95  $113.95
$500.01 - $550   Free USPS
 Priority Mail
 $19.95  $56.95  $146.95
$550.01 - $1,000   Free USPS
 Priority Mail
 $20.95  $56.95  $146.95
$1,000.01  and over    Free USPS
 Priority Mail
 $21.95  $56.95  $146.95


Standard Delivery (3-5 business days)--All Free Shipping is USPS Priority Mail to the Contiguous United States Only.
 
Express orders must be placed by 11am CST. On Second Day and Express orders placed on Friday, Saturday or Sunday will not be shipped till Monday.

Shipping charges for Alaska, Hawaii & the US Territoies:
US Territories include: American Samoa, Guam, Norther Mariana Islands, Puerto Rico & US Virgin Islands. Shipments are made via USPS.

 Shipping
 USPS
 Priority Mail 
Up to $100  $9.95
$100.01  - $150    $13.95
$150.01  - $200  $15.95
$200.01  - $250    $17.95
$250.01  - $300    $19.95
$300.01  - $350    $21.95
$350.01  - $400    $24.95
$400.01  - $450    $26.95
$450.01  - and over   $28.95

 

Canadian orders add $20 for shipping and processing. Shipments to Canada are made through USPS.

 

Shipping charges for United Kingdom, France, Australia and New Zealand:
The UK include: England, Wales, Scotland, Wales and Northern Ireland. These international rates are for the United Kingdom, France, Australia and New Zealand. Shipments are made via International First Class. All other International orders please call (866-998-4940) or email (trish@flaxgirl.com) your order.

 Shipping
 International First Class
Up to $100  $24.95
$100.01  - $200  $35.95
$200.01  - $300  $50.95
$300.01  - $400  $62.95
$400.01  - $500    $73.95
$500.01  - $600   $84.95
$600.01  - $700    $95.95
$700.01  - $800  $106.95
$800.01  - $900  $117.95
$900.01  - $1,000  $128.95


Estimated UPS Shipping Times (not guarenteed)
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Return /Exchange Policy
Returns and exchanges must be mailed within 5 days of receipt.  Regularly priced, non-sale items may be exchanged.  All returns MUST HAVE a Return Authorization Number (RA#) on the shipping package and received back to our warehouse within 10 days of receipt.  Please call, or email to get your RA#.  Any packages without an RA# will be refused.  All items are to be returned in the same brand new condition as they were when sent out.  We will not accept items that have been worn or damaged or have any odor.  A restocking fee of 10% will be charged for all returns.

Payment Options:
We accept MasterCard, Visa, Discover and PayPal.

 
Sale Price and Clearance Items:

All sales for sale price and clearance items are final, no exchanges, and no returns on discounted items. Sale or clearance price does not apply towards previously purchased items.


Pre-Order Items:
Pre-ordered items are returnable for store credit or exchange only. No refunds. All Pre-Ordered Item transactions will be processed at time of purchase. The item will be shipped as it becomes available for shipment.


Back Orders:
Occasionally items will no longer be in stock in our inventory and orders for such items will be placed on backorder.  Credit cards are immediately charged by our system upon placement of order.  If for some reason an item is no longer available, we will credit the dollar amount for that item back on to your card.